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Management Lies, Constant Chaos

Software Developer
Current Employee
Has worked at Paycom for 9 years
December 22, 2022
Oklahoma City, Oklahoma
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Even if you don't do your job at all, you're only as likely to get fired as anyone else.

Cons

After 8 years, it is obvious that management does not care about employees at all. They assured us that remote work 4 days a week was a permanent change, encouraging us to invest in our home office. On December 13th, 2022, they made a sudden and unexpected announcement that Paycom was dropping all remote work for most departments by January 16th. This review is being written on December 22nd, and no work is getting done, as most people are trying to find other jobs, child care, or alternative living conditions. Until this announcement, management constantly stated that productivity had increased while working from home. The complete and sudden flip-flop of stating that things have been "slipping" is customary of Paycom management. They make random decisions based off of random feelings without any regard to the future of the company or its employees. Questions about the end of remote work kept coming on the company forum until management disabled comments. The treatment of QA as far inferior to software developers is another unfortunate and constant issue with Paycom. They are paid less and expected to provide customer support of existing code in addition to testing new code, and are blamed for developers' failure to write working code. People have been fired without warning as scapegoats when the poorly written software has failed on the poorly managed servers. Management will lie and tell you that you will have advance notice of perceived job performance issues before termination. Management has lied to existing employees who noticed the lowest salary for new hires was more than they were making. Management stated that the listed lowest salary (which was provided by management) was a misprint and refused to pay the new minimum to existing employees. Every few weeks, some random reorganization makes things harder for everyone in an attempt to hide the ever-growing stockpile of technical debt. Everything is labeled "highest priority." I once asked which of two items had a higher priority, and my manager, like a character from a comic, said, "Both." One of management's favorite events is called "Code-a-thon," where a bunch of suckers are tricked into working all weekend to produce even worse code than usual in exchange for trinkets and mediocre catering. The bugs and issues caused by so many developers all cramming code in never get resolved, just hastily patched like all the other critical failures in the system. The turnover rate is impressive. I had 5 different direct supervisors in my first 4 years. The fire alarm tripped unexpectedly one day, and as we gathered in the parking lot, someone on a megaphone demanded that we not post what was happening on social media. Later, an email was sent that contained the lie to tell any clients that asked about the period of unavailability. While following the tornado emergency procedure, there wasn't enough room in the designated basement, so many of us ended up in external staircases looking out of windows.

Advice to Management

Go down with this ship. Your poor management is sinking it.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
2.0
Compensation and Benefits
3.0
Senior Management
1.0

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