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Great Culture, Forget Customers

Senior Director Technology Engagement
Current Employee
Has worked at PayPal for 9 years
May 14, 2018
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Good culture, smart, passionate people wanting to do the right thing for the customer.

Cons

We sometimes forget who the customer is and how to best serve them.

Advice to Management

Post-split, there is still a lot of clean-up and optimizing our internal systems, tools, and processes.

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