Persona

• People are always willing to help - incredibly collaborative culture.
• A lot of opportunity for impact and getting your ideas heard, all you have to do is speak up.
• Great product vision built on a technical foundation that was created to scale.
• Strong but humble leadership team who cares deeply about the people and is willing and able to adapt to feedback.
• Customer-first approach to product building, internal prioritization, and external relationship building. Really incredible to be a part of the customer organization within a company that truly lives by a customer-centric approach.

• Long hours are the norm, difficult to get work done within the usual workday (though I suspect this is partially due to people being incredibly driven and actively creating more work for themselves).

• Lots of "figuring our as we go," without much bandwidth or structure for mentorship, so likely not suited for really early career folks.

• Company built on referral, which has had a clear impact on diversity. Not just of people but sometimes also of approaches and communication style.

As we scale, don't be afraid to delegate – the beauty of hiring amazing people is that you can trust them to execute. Continue to put processes in place to streamline operations and remain informed, but also empower and trust your people to make their own decisions. As teams grow more specialized the people you hire to lead them, will likely do it better than you can.