I was initially contacted by HR to set up my profile on their website after submitting my resume through the university Internship Program. Then, they emailed to schedule a phone interview.

They initially set the interview with two people, but on the day of the interview, I learned it was to be with only one.

The interviewer was very friendly and accommodating, rephrasing questions when I didn't understand what he was asking.

He asked why I wanted to work there, what I knew about the position, and what I had done to prepare for the interview. He also inquired about my organizing and prioritizing skills.

He asked me to explain what a .PST file was and my experience with Outlook, as well as with troubleshooting network and PC issues.

He was very conversational and easy-going, and went out of his way to put me at ease.

Overall, it was a great experience, and I am looking forward to working with him.

What did you do to prepare to begin work on your last project?