Horrible all around, in all honesty.
Had two interviewers (both non-HR representatives) present. One of them you could hold a conversation with, while the other was having way too much difficulty speaking English and expressing himself, to the point I was almost ready to offer to switch to Japanese (despite Rakuten supposedly using it as their official 'inside the company' language).
He also did not understand some of my questions, even after I repeated myself and gave examples of what kind of response I expected.
Both of them asked me mostly behavioral questions (that they were both reading from somewhere off-camera, which I could clearly see) that felt very uninspired and somewhat disrespectful, in all honesty.
There has been one question that felt like it was possibly tailored to my CV, but perhaps that was just a coincidence. Other than that, there has been little to no talk about what their team does or what the product actually is.
I honestly felt like I ended up asking them more questions than they were asking me, and perhaps that's why I did not go further in the process than that.
Ended up getting ghosted by them after that. In all honesty, it should be the other way around.
The fact they never even bothered to send even a rejection letter (even after I reached out directly to inquire about the state of the selection process, no less) makes me wonder how they treat their own employees if that's how they treat their candidates.
The following metrics were computed from 75 interview experiences for the Rakuten Software Engineer role in Tokyo.
Rakuten's interview process for their Software Engineer roles in Tokyo is very selective, failing most engineers who go through it.
Candidates reported having very good feelings for Rakuten's Software Engineer interview process in Tokyo.