I spent nearly two months interviewing at Cartera Commerce (Rakuten), only to be ghosted for weeks after completing all rounds.

Despite my follow-ups, I received no response until a generic rejection email with no feedback whatsoever. For a company that claims to be “people-first,” this showed a complete lack of professionalism and empathy for candidates’ time and effort.

Coming to the interview process, it was fairly standard. It started with a screening call, followed by a technical round and multiple behavioral/team fit discussions. Most questions were not deeply technical, focusing more on communication and cultural alignment. I gave my best and felt the conversations went well, which made the silent treatment even more frustrating.

Advice to candidates: Be cautious. A company’s hiring process reflects its values. If this is how they treat serious candidates after weeks of interviews, imagine how they treat employees.

Questions are mostly related to team fit.