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Average Experience (Software Engineer)

Software Engineer
Former Employee
Worked at Rakuten for 1 year
April 7, 2020
Bengaluru, Karnataka
2.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros

Free Food Friendly and Supportive Teammates End to End Development Responsibility From Scratch Development Opportunities in some teams Good Pay Decent Perks Empathetic Managers Awesome Training Programmes Managers will try to give you the work you like, but you need to adamantly ask for it.

Cons

No work-life balance.

Old systems. Too many systems.

End-to-end development responsibility, including DevOps.

No well-defined development methodology.

Managers mostly from service-based or support backgrounds.

Performance appraisal too verbose. A whole week is needed just to prepare self-feedback.

24/7 support requirement on weekly rotation. You are handed a support phone.

Horrible codebase for some services.

No flexible timings. A mandatory stand-up at 8:30 every Monday.

Advice to Management

Interview people who are ready to do the kind of work you have; don't interview coders when you mostly have support work.

Be transparent about the support requirement and the role in general during the interviews.

Remove mandatory attendance in Asakai. It's not like employees participate actively. A recorded video that can be watched by employees according to their schedule would work just as well.

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