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Rakuten India is brittle and resonating

Software Engineer
Current Employee
Has worked at Rakuten for 2 years
September 15, 2016
Bengaluru, Karnataka
1.0
Doesn't RecommendNegative Outlook
Pros
  1. Global exposure.
  2. Build a talented team in India.
  3. It's a collective effort that we've built a very diverse team in Rakuten India.
  4. If nurtured properly, it has great potential.
  5. Management is trying to cope with the situation, but it doesn't seem to be enough.
Cons
  1. Most of the IT hub in Bangalore lies in the other direction of the city, hence most of the IT population stays there. We need to understand that public transportation is not very effective in BLR for its own reasons. So, commuting to the office is a challenge for most employees. This is Rakuten India’s Achilles' heel.

  2. Rakuten India is brittle; moreover, it’s in a state of resonance. If the frequency increases a little bit more, it will shatter.

  3. The talented teams we have may dissolve rapidly.

  4. People are losing motivation as there is a big void when it comes to whom to look up to.

  5. The overall mood is very negative, which could be directed to positivity if the right things are done at the right time. But who should decide what is right?

Advice to Management
  1. Rakuten India is a pool of great talent which just needs right nurturing.

  2. Please try to accept it as a big family, or at least a society.

  3. If Rakuten India is to come shoulder to shoulder with Rakuten Global, then it is very important for GHR to know the overall mood of the organization. I wish they could do a global employee survey to exactly assess the situation, which could help make Rakuten a great place to work.

  4. Apart from GHR, the Rakuten Global executive team should also look into this issue urgently.

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