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No direction, no thought

Software Engineer
Current Employee
Has worked at Rakuten for 1 year
January 24, 2018
Brighton, England
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Food, drink, community. The same thing everyone says. You get free food and drink, and everyone is fun to be with. But then everyone is in the same boat.

The food and drink isn't a pull at this point since most tech companies do that.

Cons
  • No clear business direction: Management is flip-flopping. They kill products one minute, change their mind, then change it again. They seem to be making it up on the spot and do not instill confidence in knowing what they are doing.

  • False economy: Poor software infrastructure ethos. They look into buzzword tech and then buy the cheapest off-brand available. The systems are designed so poorly that they break non-stop. You will be fighting fires non-stop. Don't even think about development environments. You will always be building software on quicksand. The flagship product is a copy/paste legacy code job.

  • Short staffing: Account managers are worked to exhaustion in the hope that they will leave, as they try to phase out old products. Then, the work is loaded onto the others with no relief.

Advice to Management

The dinosaurs in senior management that have been there for too long making decisions need to make way for the new blood. The politics game needs to be dropped if you want to succeed.

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