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Select your department carefully if you want fairness

Software Engineer
Former Employee
Worked at Rakuten for 1 year
March 23, 2017
Tokyo, Japan
1.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Free Food

Diversity; Lots of good people.

Cons

HR will not be helpful at all, so don't go back to them for anything other than documents. They are not there to help you fix your working environment or give you advice. If they do, the only advice they'll give you is: "Talk to your manager," who you can't talk to, which is why you spoke to HR in the first place. Go figure.

Englishnization is a hoax. People won't bother to use English, and to be honest, a high TOEIC score is the only thing that some people get (which does not imply that they can speak the language properly).

The company is huge, so get used to people you know passing you by as if you don't exist, just because they're too busy to say hi.

Not worth your time; look somewhere else.

Note: Avoid these following branches, for they are Japanese to the core:

  • Rakuten Bank
  • Rakuten Card
  • Rakuten Edy
  • Advertising
  • Rakuten Insurance Company

Archaic frameworks that have not been updated for God knows how many years.

Don't try making any suggestions; this is not a democracy.

Advice to Management

FORCE your employees to use the English language if you actually intend to go through with "Englishnization". Implement a penalty system for those who use Japanese.

Stop luring in poor foreign employees that end up having their lives wrecked by the irresponsibility and incompetence of HR, which brings me to the next point.

Teach HR how to treat employees like people, not machines. They don't understand people very well; give them some courses in Psychology and Social Science. They need them.

Look up what a real international company is like before you claim to have a place for foreigners who cross the globe to work for you.

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