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Great Wfh, High Kpis

Quality Analyst
Current Employee
Has worked at Revolut for 2 years
July 1, 2024
3.0
Pros
  • Nice teams
  • WFH policy
  • Good health insurance
  • If you work hard, it usually pays off for promotion and seniority.
Cons

KPIs, especially workload, are too high. The whole department is aware, but nothing substantial really changes in the end.

Every quarter it gets harder, so the good work and effort is, in a way, being punished from my perspective.

Hopefully this will change.

There's no real margin for error when a robot will also not be 100% accurate.

Instability occurs as procedures change constantly and too fast to avoid said mistakes, consolidate knowledge, and ensure general alignment.

Advice to Management

We are only human and would recommend listening to employees when work is being too much.

It's human to make mistakes as well, so the margin for it should be reasonable.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
1.0

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