Site Reliability Engineer • Former Employee
Pros: - Team (the peers on my team were awesome, but all management was awful)
- Compensation (you end up paying for it in the long run)
- Benefits (comparable to other large companies)
- ESPP was nice
- Snacks (yay?)
- Swag (if you enjoy being a walking advertisement)
Cons: - Work-life balance is terrible.
- They took the alcohol away because they hire alcoholics.
- Everything is a snowflake and not scalable (they will eventually figure this out, and it will hurt when it matters).
- Incompetent management (mid and senior level - how are these people getting hired/promoted?).
- Too much management, so nothing actually gets done.
- CAB/change management is incompetent.
- Dev does not seem to know how to make their products stable or supportable.
- Infrastructure does not seem to know how to make their environments stable.
- Meetings (let's have a meeting about a meeting, and we will schedule a meeting to discuss the meeting).
- Internal Salesforce recruiting/hiring is worthless.
- Indy Tower move provides no benefit to employees and worsens work-life balance.
- Commute worse now since the move to the ivory tower.
- Pay for your own parking (penalized for not living in the city).
- No real room for growth within Marketing Cloud for SREs.
- Worst career decision I have made from a skill set perspective (no marketable skill set growth outside of the company).
- Company liberal agenda constantly shoved down your throat.
- Employees placed into a silo.
- Mandatory holiday work for Marketing Cloud so other companies can send more spam to people who do not want it.
- SRE team mandatory weekly on-call rotation recently went from 4 weeks/year to 15 weeks/year (yes, seriously, and that is the main reason I quit Salesforce for a real #dreamjob elsewhere).
- The company itself provides no real benefit to society, so they allow employees to volunteer to feel fulfilled on the inside, but really, it is a thinly veiled attempt at marketing and promotion of the company.
- Stressful workplace.
- Job titles are made up.
- Open office concept is detrimental to productivity and health in general.
- Cult feeling with all the internal lingo.
- Ridiculous amount of money spent on unnecessary things, but then they take away the small amount of money they contributed to parking costs, which is a necessity.
- Giant corporation now... culture cannot keep up with acquisitions. News flash: people are different in different parts of the country and the rest of the world. Company needs to just admit they are the same as other giant corporations.
- No longer feels like an innovative/entrepreneurial/start-up company (Now we just buy those kinds of companies, even if it doesn't make sense. I'm looking at you, Quip.).
- The company has never told a customer no, even when they needed to do so, and the company is feeling it.
- Company seems to reward bad client behavior instead of correcting it.
- I am tired of typing, but there are definitely more cons than pros.