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Moving to the Cloud in India

Cloud Consultant
Current Employee
Has worked at SAP for 9 years
July 28, 2015
Philadelphia, Pennsylvania
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Learn a lot supporting multiple SAP products in the cloud. There are good networking and training opportunities. If you love to travel, this is where you want to be in consulting.

Cons

As of right now, SAP is laying off most of its North American (US-based) CTC employees in favor of cheaper, less experienced Cloud Consultants in India. They can hire 10 employees in India for every 1 in North America.

Advice to Management

Focus on quality, not quantity, as your customer base demands it. If not, in the long run, you will be last in the cloud as customers see they cannot understand the other guy on the end of the phone (because of their thick Indian accent) and barely have enough experience to do the most simple task unless it's spelled out for them in a guide. If you have a large problem, it will take forever to get resolved because you've laid off your most experienced American employees.

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