Taro Logo

Great Culture, Unclear Responsibilities

Site Reliability Engineer
Current Employee
Has worked at SAP for 2 years
June 24, 2020
Prague, Central Bohemia Region
5.0
RecommendsPositive OutlookApproves of CEO
Pros

The multicultural environment. The working culture. The benefits. Company parties, volunteer days, and social responsibility encouragement. Flexible working hours and home office.

Cons

The job I do includes a wide range of activities, and in many cases, it's not clear what you are responsible for.

Bad incident/problem and change management (only total outages are cared about), probably because this is more a SW development company.

No clear SLAs and OLAs.

Advice to Management

Develop service operation processes, including SLAs and OLAs.

Was this helpful?

SAP Interview Experiences