It was a two-part interview process.

The first interview was held at my school immediately after our career fair. This interview consisted of basic interview questions and was to gauge personality.

The next part was a phone interview with one of their technical managers asking a problem-solving question.

The number of calls coming into the internal Helpdesk is very high. Support technicians report that the majority of their calls seem to come from users of the QueeQueg vacation database. Many problems are reported with QueeQueg, from logins and browser issues to user education. The application is written in an ancient programming language that no one knows, and modification of the program is not possible as we don’t own the source code. Also, we have a long-term contract with the owners of the software, so replacing it is not an option.