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Well-paced onboarding experience

Senior Platform Architect
Current Employee
Has worked at ServiceNow for 1 year
November 3, 2022
Sydney, New South Wales
5.0
RecommendsPositive OutlookApproves of CEO
Pros

I've been given ample time to complete my role-specific training as well as picking up relevant certifications along the way. This has been quite refreshing compared to other companies that expect you to do the same within heavily compressed timeframes or on your own time.

With respect to my team, my manager has also been fantastic and has made sure that I have what I need in terms of access to necessary people and resources along the way. My peers (local, interstate, and international) have also been very supportive and generous with their time, helping me wrap my head around things.

I also quite like the office and the provided facilities. It certainly gives me something to look forward to when the right technology and amenities are either ubiquitous or fairly easy to access. I actually don't mind spending a bit of extra time in the office as a result.

Flexibility to work from home or in the office is also the real deal. Great to be part of a company that seems to have a huge amount of energy behind it and brilliant people from whom to learn.

Cons

Location can be a blessing or a curse (bad traffic or public transport incidents), but that's part and parcel of working in city metro areas.

However, you get plenty of choice as far as shopping and services are concerned, though, which can counterbalance against the effort and cost.

Advice to Management

Close the gap between online training courses and related group training activities. Leaving two months between completing the online courses and group exercises that would help consolidate that knowledge, before practical implementation, might be somewhat counterproductive, particularly for those who learn via hands-on experience.

This seems to be more of an issue with APJ than other regions, but I also understand that the frequency of group activities would be a function of forecasted onboarding.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
5.0

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