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Great company culture with excellent work-life balance

Senior Staff Software Engineer
Current Employee
Has worked at ServiceNow for 1 year
January 28, 2023
Pleasanton, California
4.0
RecommendsPositive OutlookApproves of CEO
Pros

I was told by many that ServiceNow has the best culture, and I cannot disagree. Everyone seems to be working in harmony here. It's unbelievable.

I never felt that I did not belong here. The company uses a wide variety of tools, which makes life easy for employees, with unlimited learning options and helpful folks all around.

The company is more focused on doing things the right way and believes in its ethics. Bill is the best CEO I have ever seen. Company growth is steady as well.

Cons

Since I am in DevOps, I feel the company is stuck with Ansible-based automation, which feels like we are lagging behind by a decade with respect to automation. It might be a choice that was made long ago. I come from a Cloud and Kubernetes background and feel that the Enterprise Cloud that they use internally has yet to offer a lot of features. I hope eventually we will get there.

Advice to Management

Please prioritize cloud services improvements and add k8s, creating instances as native cloud services.

I was shocked to know that I would need to submit a request to a team or lab to create a VM.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
4.0
Senior Management
5.0

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