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Solid compensation, horrible onboarding

Software Engineer
Current Employee
Has worked at ServiceNow for 2 years
December 29, 2020
San Diego, California
3.0
RecommendsPositive OutlookApproves of CEO
Pros

The compensation is exceptional. Employees are valued, and the company offers good career opportunities for those who survive onboarding.

Cons

It's a "no hand holding" atmosphere.

Unfortunately, the platform is monolithic and heavily customized.

Onboarding is brutal. It's a common gripe that is unilaterally ignored.

Advice to Management

Don't say, "We need to hire tens." Instead, say, "Our platform is a one-off. We need to build tens." SN is an awesome, flawless company with an Achilles' heel. It's so easily fixed, too.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
5.0
Compensation and Benefits
5.0
Senior Management
4.0

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