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The Quality department and the IT department lack good, honest leadership and professionalism

Software Quality Engineer
Former Employee
Worked at ServiceNow for 2 years
June 30, 2019
San Diego, California
1.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros
  • Big company and flexible about moving around departments.
  • Good pay and benefits.
  • Fun company events and programs.
  • Relaxed environment.
Cons

In QE, there are some dead-end manual testing projects or programs that they like to stick interns on. These programs don't teach anything valuable or develop skills.

Leads are promoted to managers based on rapport, not merit. Interns are converted also based on personal relationships, not on merit.

An uncomfortably male-dominant environment.

Contractors are led to believe they will be converted for long periods of time, only to be terminated once their contracts end.

Advice to Management

Screen managers for professionalism and leadership, especially those in charge of young female interns.

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