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Great people, great company, but unfulfilling work

Staff Software Engineer
Current Employee
Has worked at ServiceNow for 4 years
December 11, 2022
San Diego, California
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Loved my team and the work we did at a high level. Everyone was very easy to work with. Room for growth meant promotions were feasible and achievable. The company is in a great place, and my team will surely do good things.

Cons

The work gradually became less interesting and challenging. My team used to be somewhat removed from the larger engineering org's bureaucracy, but that sadly crept in. The push on performance meant breaking clear separation of concerns between my team's work and what should be others' concerns.

It isn't strictly a "con," but I didn't really enjoy the proprietary front-end technology that much. The bottleneck of a central technology team owning the build pipeline meant if they broke something, everyone broke. I would have preferred if they offered plugins and guidelines.

The constricting tech stack means you're growing in a world that is detached from the rest of the industry. The last con is the pay structure is a mess. HR and finance departments hold pay behind locked bars, and if you want to move to somewhere as a remote employee, expect a sizable deduction in pay.

Advice to Management

You all do incredible work; however, the frequent restructuring in the last year has been jarring and difficult to navigate.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
5.0
Compensation and Benefits
3.0
Senior Management
4.0

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