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Incredible talent. Awful senior leadership

Engineering Manager
Former Employee
Worked at Shopify for 2 years
July 11, 2022
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

There are some immensely talented people at Shopify.

For a company that is known to underpay, I was always amazed by the level of skill we were able to onboard.

Cons

Over the last year, the culture at Shopify took a steep dive. New SLT seems to forget that they are running a team of humans. A lot of unreasonable pressure and expectations are being pushed downstream, while SLT is never held accountable for their choices.

The company made promises to their employees regarding compensation adjustments and proceeded to miss all of their timelines one by one without any accountability.

We're now policing public messages to make sure no one is voicing anything with any resemblance of criticism to our leadership team. While I was not at Shopify very long, I did get the impression that disagreeing with SLT or criticizing our CEO was truly something you were not allowed to do there. Ironically, it feels like the easiest way to prevent that would have been to not give people a reason to feel so passionately against the job SLT is doing.

Advice to Management

All in all, I think the company is gravely mismanaging what is otherwise an incredible pool of talent.

Top talent has already left and will continue to exit in light of how senior leadership is running the business.

Realize that you're dealing with humans and not machines without a life, or the future will continue to look grim.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
3.0
Compensation and Benefits
2.0
Senior Management
1.0

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