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I wish they laid me off too

Launch Engineer
Current Employee
Has worked at Shopify for less than 1 year
August 1, 2022
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Nice teammates, and we got to go to Miami. (Seems like this will never happen again.)

Cons

Destroyed my mental health. The job requirements are not clear enough, and you're expected to just deal with everyone's abuse. You have to work beyond the regular 9-5 hours. You put in big 4 consulting gig hours without the pay. Compensation is really low, and the company gives you the runaround on when they will increase your pay. I've been at Shopify for 3 years and still making the same money I did when I started.

PTO is unlimited, but you will still be hounded by managers and salespeople expecting you to provide them information and do work for them on your time off. The salespeople at the company are low-tier, and none of them know a thing about the product. This, in turn, leads to my team getting a plethora of upset merchants. I have never worked at an organization where the salespeople were THIS bad. No accountability or clawbacks for sales either, so you're just left to deal with their crap.

My team has gone through multiple leaders and reorganizations; it's hard to understand what we're even doing or what our goal is. We also have very silly impact reviews, but you're never actually given actionable feedback, and your rating almost always comes as a surprise to you. I've seen my rating change after the fact, months later, with no explanation. Very sketchy.

No transparency from management. They put on little AMA sessions where they just answer all the easy questions, then pretend to not see the tougher ones.

The company laid off 10% of their staff in the most unapologetic and inhuman way imaginable. No accountability from leadership who messed up, just crocodile tears in a livestream. The rich people at this company stayed rich while the poorer folks got let go.

Advice to Management

Pay people more, don't ask them to check Slack and emails on their PTO, and try to take running a team more seriously.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
2.0

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