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Used to be good, now a disgrace

Software Engineer
Current Employee
Has worked at Smartsheet for 4 years
February 19, 2026
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Genuinely some awesome people working there
  • Interesting high scale system design
  • Used to be an amazing place to work with solid processes and being able to build cool products that customers loved
Cons

The company was obliterated by PE and by changes to the licensing model.

Ever since both came in, the pressure has been overwhelming, work-life balance sucked, and roadmaps were all over the place with senior leadership changing their mind on everything like goldfish.

The product sucks for customers now, and you can feel that frustration.

Advice to Management

Don't know if this can ever be salvaged, but I guess that's PE playbook so it was inevitable

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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