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Used to be the best, now waiting to vest

Software Engineer
Current Employee
Has worked at Smartsheet for 2 years
October 27, 2019
1.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

HR and Finance are super great! Wonderful people, still carrying the Smartsheet torch.

Cons

Changes based on adaptation are totally expected and encouraged. They are what make companies great. What is happening now is not that. They are changes based on a series of poor decisions that are now compounding on each other. Looking for someone to blame was not the Smartsheet way, it is now.

Taking away the things that MADE Smartsheet special and different, and making it just like any other software company, was completely unnecessary. Many of us are now mourning what has happened, and a lot of us feel like we lost a family member. Smartsheet will go on, and will continue to do well, but we are not blind to the total disingenuous message delivered by leadership. "Reach out to HR or others"? No thank you. Last time someone asked a simple question about why things were done, they were berated for 30 minutes by the CTO. Politics and games were the opposite of what Smartsheet stood for, are now the norm, and are now permeating the organization.

This is not a sour grapes situation, although I know that this review will be regarded as such. This is a fundamental shift away from what made Smartsheet the best company many of us have ever worked for, to just an average place. Good to go to work at, but not a place that we will want to work at forever, like it used to be. This is now another mediocre stop on the tech job train.

Advice to Management

What happens now? Not much. People will wait to vest and then leave. Watch the vesting dates and the dates people leave. More importantly, people will now leave. Smartsheet Engineering had an incredible retention rate, which will now dwindle and people will begin to rotate through, just like all the other companies that we are now, just like.

The emperor has no clothes, is not aware of it, and more importantly, doesn't care. Who doesn't listen to their leadership team? Who knows all the answers, and think that others can't possibly know how to do things? Who talks of being on call 22 hours a day, and needs to micromanage every decision? No one who believes in their team. And certainly not a leader. Requiescat in pace Smartsheet.

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