1. Screening call with HR or Internal Recruiter

2. Interview with hiring manager

3. Writing Test (Engineering and Technical Interviews)

4. Final “Loop” Interview

5. Hiring Meeting

6. Offer Meeting

7. Reference Check

Programming Test

Database structure and algorithm Microservices architecture

Describe a difficult interaction you had with a customer. How did you deal with it? What was the outcome? How would you handle it differently?

Tell me about a time when you went above and beyond for a customer. Why did you do it? How did the customer respond? What was the outcome?

Give me an example of when you were able to anticipate a customer need with a solution/product they didn’t know they needed/wanted yet. How did you know they needed this? How did they respond?

Tell me about a time when you were trying to understand a complex problem on your team and you had to dig into the details to figure it out. Who did you talk with or where did you have to look to find the most valuable information? How did you use that information to help solve the problem?

Tell me about a situation that required you to dig deep to get to the root cause. How did you know you were focusing on the right things? What was the outcome? Would you have done anything differently?

Tell me about a problem you had to solve that required in-depth thought and analysis. How did you know you were focusing on the right things? What was the outcome? Would you have done anything differently?

Describe a time when you refused to compromise your standards around quality/customer service, etc. Who was your customer? What was the result?

Tell me about a time when you were unsatisfied with the status quo. What did you do to change it? What was the impact? Would you do anything differently in the future?

Tell me about a time when you worked to improve the quality of a product/service/solution that was already getting good customer feedback. Why did you think it needed improvement? How did customers react?