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Challenging political landscape in the Engineering / Product part of the org

Engineering
Current Employee
Has worked at Toast for 2 years
October 10, 2017
Boston, Massachusetts
1.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

Keen to clear out tech debt.

Cons

Devote an inordinate amount of time navigating around the key political players.

Decisions are not made transparently, and power is held within the top few players.

Engineering/Prod top management, without much deliberation nor consultation, make hasty decisions, which we do not understand.

Two-way communication and feedback is heavily discouraged, resulting in fear of giving management suggestions and ideas. There have been a few colleagues who have tried pushing for organizational change and improvements, but were quickly terminated. It is very unfortunate.

Management is trying hard and studying Kim Scott's Radical Candor, but power still lies with the few people, and not "from the truth".

Lack of 401K matching.

Advice to Management

Keep up with the growth; it's amazing and something is right.

Boston is catching up with Silicon Valley in terms of competition for talent. Factors like wage and job satisfaction are no longer the driving factors; management and culture are playing an increasingly important role.

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