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Great company culture and tech, but Chennai leadership needs serious attention

Software Engineer
Current Employee
Has worked at Toast for 4 years
July 19, 2025
Chennai, Tamil Nadu
4.0
RecommendsPositive OutlookApproves of CEO
Pros
  • Excellent compensation and employee benefits, including lunch, cab, wellness leaves, insurance, and stock options.
  • Up-to-date tech stack with a strong focus on modern frameworks and tools.
  • Management supports staying current with tech trends and encourages continuous learning.
  • Access to AI tools and platforms to boost individual productivity and career growth.
  • Overall, a great place to work if you’re aligned with the right team and location.
Cons

The Chennai office has experienced significant attrition due to recent local leadership changes.

Some new leaders have created a toxic environment by frequently undermining and disrespecting the efforts of the existing team.

Morale has dropped sharply, as multiple experienced contributors have been pushed out or felt forced to leave.

Communication from certain individuals in local leadership has been consistently demotivating and unprofessional, with public criticism that borders on personal.

There appears to be a power dynamic where a few individuals have formed a clique, creating an unhealthy working environment for others.

Advice to Management

Please closely review the ground reality in the Chennai office.

Encourage open and anonymous feedback from team members and act on it.

Leadership (local) should foster collaboration and mutual respect, not fear or hierarchy.

Acknowledge the contributions of long-standing team members who have deep product knowledge.

Protect the positive work culture the company is known for — even at satellite locations.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
4.0

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