Toast

Growing to new markets.

Building a great product, helping restaurants thrive.

It depends on the team, but if you are lucky, you'll work on an interesting project and will be able to drive improvements and affect the roadmaps.

Company culture is great overall.

Some PMs are highly incompetent, but due to the company culture, they continue working on the products they don't fit.

Some top management decisions (like laying off the team owning e2e tests without a replacement) are weird and affect the product's quality.

Company policy does not allow people to grow to the principal+ levels if they work on a single product, as there is an official list of boxes you need to 'tick,' and one product (regardless of how great you've established it) doesn't count.

Remove the politics for promotions. Promotions should reward high-performers establishing new products rather than people who "ticked all the boxes" on the ladder.