Toast

• Growing to new markets
• Building a great product, helping restaurants thrive
• It depends on the team but if you are lucky you'll work on an interesting project and will be able to drive improvements and affect the roadmaps
• Company culture is great overall

• Some PMs are highly incompetent but due to the company culture they continue working on the products they don't fit
• Some top management decisions (like lay off the team owning e2e tests without a replacement) are weird and affect the products quality
• Company policy is not allowing people to grow to the principal+ levels if they work on a single product as there is an official list of boxes you need to "tick" and one product (regardless of how great you've established it) doesn't count

Remove the politics for promotions, promotion should reward high-performers establishing new products rather than people who "ticked all the boxes" in the ladder