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Culture has taken a dive

Staff Software Engineer
Current Employee
Has worked at Toast for 4 years
June 20, 2023
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Great product. Some great people.

Cons

Ever since the new CTO came in and brought along multiple VPs from Wells Fargo, the culture shifted dramatically. Things used to be exciting and engineering-focused, and now it's very toxic.

Blameless postmortems went out the window, and work-life balance is gone. The CTO's response has basically been "deal with it".

The new leadership crew think they are improving the company, but it's because they don't have the technical understanding or empathy to realize that their ideas are poor and no one wants to work with them when they treat everyone like dirt (including vendors).

Advice to Management

The Wells Fargo crew is toxic. Everyone I know is looking for a new job. You should focus on hiring leaders who have technical backgrounds instead of nepotism hires from the most unethical bank in the industry.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
1.0

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