I met Twilio at my college's career fair and spoke with them at their booth. My resume was good enough to earn an email a couple of hours later asking me to schedule an on-campus technical interview for the next morning.

I aced this interview and was told by the interviewer that the process for me would only require one phone screen, followed by a flight out for an on-site interview. However, I ended up having three more technical phone screens.

The first one I completed well, although I had to wait three weeks for the scheduled interview. Apparently, the interviewer then left the company, and I was informed I'd have to re-do that round, which made sense.

The turnaround for the next interview was only two weeks, and the interviewer also said I was impressive. However, my recruiter informed me after the interview that his team had filled up before the interview.

Only a month later, and after several unsuccessful emails trying to contact the recruiter, was I scheduled for a third phone interview. This interview was at the same stage as the other two. This interviewer was impressed and began giving me tips on the next round, which surprised me, and said I was definitely advancing.

However, I received an email a week later stating that I would not be advancing, thereby finally relieving me of the extreme uncertainty and wishful thinking that plagued my Twilio interview process.

I do not think I simply deserved to be hired solely based on the quality of my interviews, as there are always many factors at play. However, the lack of honesty, clarity, and responsiveness was horrendous.

The icing on the cake was the recruiters sending blanket emails asking interviewees to be patient and keep them updated, only to never receive a response to my updates on other offers I had received. Others I knew interviewing for Twilio shared this same negative experience, and I believe the company has done a poor job during the recruiting process overall. I truly hope nobody else goes through what I went through, but I am not so sure of it.

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