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Not what it professes to be

Engineer
Current Employee
Has worked at Twilio for 4 years
December 20, 2019
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Some areas of strong talent. Getting hard to find more pros.

Cons

Leadership matters. Really poor leadership will ultimately catch up with an org. The CEO is way over his head. The exec team is really dysfunctional. Wildly embarrassing earnings call, and it kept getting worse after the call. It sounded like the 3 Stooges – an embarrassing time to be at Twilio. The CFO lost huge credibility. Diversity issues are rampant. Prod/engineering is a mess. HR is now a complete joke – it used to be impressive. .org is the only impressive function left.

Advice to Management

Have you heard of "tone from the top"? Well, you reap what you sow.

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