Twilio

It feels like you're witnessing the birth of a company. Fun people to work with. Good location if you want to work in San Francisco. The company is still small enough to feel like you can make a difference and you can get access to the people you need.

Like most late-stage startups, there's pressure to start acting and looking larger and "more professional." This means that Twilio is starting to feel more corporate, less focused on the best ideas, and more focused on making us look more attractive to Wall Street.

Long hours are taken into account, with after-hours on-call duties required for Engineering team members.

Do a better job of explaining in plain language to employees what Twilio's business model and services are. Circle back to the values that have made Twilio an interesting place to work. Hold senior managers accountable to promote a culture that looks for ideas across all of the teams. Engineering might have good ideas for marketing and sales. Finance can help manage the numbers better if they have better insight into what's happening in other departments.