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Good salary with mixed culture

Technical Lead
Current Employee
Has worked at Twilio for 2 years
January 18, 2023
Bengaluru, Karnataka
3.0
RecommendsPositive OutlookNo CEO Opinion
Pros

Twilio offers great salary and RSUs. One of the best time-off policies: no meetings on Fridays. Twilio is still a leader in CPaaS, and they have great products.

Cons

Morale is down because of recent firings.

Twilio is not efficient internally, and there are no clearly defined goals for some people. They do not have any business analysts or a quality assurance team, which is not great, as managers/other employees come up with their own products to showcase their initiative.

Advice to Management

Should listen to employees more and be more transparent.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
2.0

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