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Good Culture, Tough Shift

Quality Auditor
Current Employee
Has worked at Uber for less than 1 year
September 5, 2017
Manila, Metro Manila
4.0
RecommendsPositive Outlook
Pros

The company culture is good.

Issues regarding pay, benefits, and work-related stuff are attended to immediately.

LOB managers are great to work with.

Fellow auditors are competent, friendly, and easy to mingle with.

Managers are approachable and employee-centric.

Cons

The quality of free meals served is declining.

More beds are needed in snooze boxes.

The shift is a huge challenge. If the seat shortage can be addressed, chances of us working on normal hours should be probable.

Since there's only a limited number of loaner laptops, I'm unable to borrow most of the time.

Coaching and touching base with subordinates should be done more often.

Other teams are complaining about us violating rules when they are violating house rules too (some are actually going inside the office drunk).

Advice to Management

Please promote supervisors and team leads with a proven track record on leadership.

Please touch base with us (if not a coach) or be on the same shift with us if possible. We'd like to learn from our superiors as well.

Please allow us to choose our shifts. We're not doing tickets, so allow us to work within your working hours too.

Please move us away from Analytics and CommOps areas. Apparently, they don't want to be disturbed.

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