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Company is flush with cash but is chaotic and disorganized, refuses to "grow up"

Software Engineer
Former Employee
Worked at Valve for 4 years
March 5, 2015
Bellevue, Washington
1.0
Doesn't RecommendNeutral Outlook
Pros

Great benefits, and yearly bonuses can equal or exceed your salary.

This company is at the nexus of the PC game business, so your work can have a big impact if you carefully choose the right project and people to work with.

Cons

Placing any bets on a long-term career at this random and cliquish company is probably as wise as betting all your life savings on a single spin of a roulette wheel in Vegas. At this point, Valve has devolved into a place you work at to pad your resume and make some bonus cash. Be prepared to be let down once you're inside.

The basic idea of Valve works well with small (30-50 person) companies, but utterly fails to scale to a company with hundreds of people. The board and their closest friends have become extremely wealthy, so they have very little incentive to fix the company.

This organization has a purposely opaque, hierarchical, secretive, and very rigid management structure. Many of the board of directors and their friends are utterly capricious and conceited. The longer an employee is at Valve, the more they singularly focus on protecting their yearly bonuses, and the less they care about basically everything else.

Some projects can go on literally for 5+ years, wandering around pointlessly without shipping, with little to no direction and no accountability. This company is terrible at writing and shipping large-scale software and sneers at words like "software engineering," "architecture," and "testing." The random mass firings of 2013 tanked morale, and the stream of talent leaving the company during 2014 didn't help.

The yearly review process lacks feedback, transparency, and coverage. This company has no formal HR, so good luck if you need to give genuine feedback about troublesome coworkers.

Advice to Management

Gabe, there must be something more important to do with your time at the company than wasting it on endless, multi-day DotA2 sessions and firing people. Go review a project, give some feedback, cancel some stuff, or start some new projects. Basically, do anything else.

To the board of directors: Stop treating your employees like discardable widgets. Step away and let new blood in. Get a real HR team and process in place. Fix the completely broken review process, and have a clearly defined stock package. Grow the company up and get real.

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