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Wfh Good, Overseas Call Centers Bad

Engineer
Current Employee
Has worked at Verizon for 20 years
September 20, 2024
Charlotte, North Carolina
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Able to work from home; minimal supervision.

Cons

Too much outsourcing to inexperienced and unqualified overseas call centers.

Advice to Management

Cut back on management by sticking two fingers to the wind.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
1.0

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