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Worked as a Quality Analyst for the Enterprise

Quality Analyst
Former Employee
Worked at Verizon for 6 years
April 24, 2015
Murfreesboro, Tennessee
3.0
RecommendsPositive OutlookNo CEO Opinion
Pros

The pay is great, the benefits are awesome, and you can meet quite a few friends there. You also can go there fulltime and get a degree to pursue other endeavors if you choose to.

Cons

The company ultimately doesn't care about you, regardless of what the culture says. It comes down to numbers and how you are making the company grow. There is no give or understanding for the human element, only how the numbers move.

Advice to Management

The reason that churn exists is because there is no human element to the way the company reviews its employees. Supervisors should be able to impact if an employee progresses or not based on not just scores, but what is going on in that person's life, as well as the center as a whole.

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