Visa

I still think this company has some of the best talent in the industry, and there are far more empathetic, caring, and competent managers than there are "bad actors".

I still feel that with some correction, starting at the top, this company can easily become a true Employer of Choice. The right ingredients exist, but haven’t been correctly combined.

The reviews are correct. They aren’t hyperbolic, disgruntled ex-employee reviews. There have been significant missteps by Executive Leadership regarding employee morale, the root causes, and how to address concerns moving forward. You should believe what you read in these reviews, as much as it pains me to say.

So, you still try to say “things are actually pretty good here” while also knowing that in some cases, they are far worse than at other companies. But you choose to stay and fight the good fight on behalf of the talented, capable, and fantastic co-workers you encounter.

It would seem that there is finally a new executive who is not afraid to acknowledge the missteps. But rather than merely paying lip-service to the importance of correcting these mistakes, I firmly believe we now have a CEO who actually embodies the words he speaks regarding leadership, values, and value. It is clear that Al Kelly will be the rare executive leader who is capable of moving business strategy forward while creating an inclusive corporate culture that empowers and rewards hard work and ethical behavior, as opposed to the destructive spirit of “cooperation” that has permeated the company for the past three years. I am now, more than ever, bullish on the company I work for.

Any prospective employee reading this: It will be a great place to bring your talents and abilities. It’s almost there, but needs individuals who believe in being positive agents of change to help move the needle. There is more good you will see than bad on a day-to-day basis, and I truly feel that in less than a year the negative seen on Glassdoor will give way to what I know will be encouraging and positive.