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Best Logistics Employer In America

Information Systems and Quality Assurance Manager
Current Employee
Has worked at Walmart for less than 1 year
February 24, 2013
3.0
RecommendsPositive OutlookApproves of CEO
Pros

This is strictly speaking of their Logistics/Distribution team, not the store side.

  • Relatively organized teams focus on high quality and productivity.
  • Safety, regulations, and procedures are the number one priority.
  • An open-door system allows people a chance to voice concerns without retaliation.
  • A high percentage of management is promoted from within, not based strictly on tenure.
  • Mostly competitive pay (see con below).
  • Most distribution centers are very involved with charities and the local community.
Cons

The attendance system can be too lenient, allowing abuse.

Pay for area managers is on the same scale across the board. If you are an information systems manager, you can expect to be paid the same amount as a shipping or receiving manager. I expect this to lead to higher turnover in this area, as the workload, responsibilities, and market demand for information systems are much higher.

Information systems managers are also now bundled into quality assurance. You have to be a manager of both, which is not possible to do well. And once again, they make the same money that a regular manager of an area like shipping makes.

While there's a focus on respect and procedure, there's a lack of "fun." People are so concerned about numbers and compliance that the job isn't enjoyable. We don't hate it... it's just "work."

Advice to Management

Consider creating a new pay scale for information systems managers and separating them from quality assurance again. This change has made our jobs incredibly difficult, especially with new compliance procedures coming out constantly.

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