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Cared-for Employees, Frustrated Customers

Database Administrator (DBA)
Current Employee
Has worked at Wells Fargo for 6 years
December 5, 2022
Manila, Manila
5.0
Pros

They catered so well to the needs of the employees, such as point-to-point shuttles, WFH full sponsored work equipment, seminars about safety and health precautions. They also made sure that the employees were well paid and taken care of, even amidst all the chaos that was going on.

Cons

You are going to have to work with customers who do not understand the fees, the technology, or even why they do not have any money in their account.

Some customers may be frustrated and angry about their financial situation and take it out on you. The verbal abuse can be overwhelming at times, leading to a stressful and sometimes hostile work environment.

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Wells Fargo Interview Experiences