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Great Benefits, Stressed Out

Quality Analyst
Former Employee
Worked at Wells Fargo for less than 1 year
December 16, 2022
3.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Benefits such as health and PTO were excellent.

Cons

Management was often detached from a complete understanding of employee day-to-day tasks and responsibilities.

Staff is pushed to complete workloads that were unattainable while maintaining acceptable customer service levels, which were also unattainable.

Advice to Management

Spend a week or two in the shoes of your employees.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
1.0
Compensation and Benefits
5.0
Senior Management
2.0

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