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People approach transformed; long-standing chaos and direction are confusing

Software Engineer
Current Employee
Has worked at Wikimedia Foundation for 6 years
June 16, 2022
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

A unique opportunity, a unique organization.

Despite constant entitlement, pay and benefits are really generous, thanks to T&C PeopleFirst care.

T&C has really transformed with the recent CTCO. HR is seen as a true partner, and they really care; the programs show it.

My own team is great, but not the foundation. My manager cares, but I see other managers severely missing in skills and compassion. I stay because of my team and manager. I'd be out with all the rest of the drama.

Cons

The honeymoon period with the new CEO is over; the talk doesn't match the walk. A woman of color CEO doesn't automatically mean that DEI is a priority or that she feels it is important. The strategy is unclear, and the new annual plan process is yet another cycle of confusion and lack of direction and meaning.

Talent and Culture was completely transformed in a positive way by the recent CTCO, but her departure was likely due to burnout, constant nitpicking, and lack of support from up above.

So now T&C is rudderless, and her leadership is visibly missing across the culture of the organization. The DEI focus was finally elevated, only for it not to be moved forward by the rest of the leaders. The technology department continues to be chaotic, with bad habits and rigidity ongoing, and no accountability. There is too much consensus; loud voices are elevated and recognized through promotions and interesting work.

Technical battles, lack of resources, and so on.

Advice to Management

The CEO needs to maintain objectivity and be inclusive of all perspectives.

Hire the leaders you need. You lost a fantastic CTO; replace her with the same, a great leader to care about the culture and people.

Skill up the managers, invest in staff, and have more accountability measurements for your senior leaders.

Have more forums to share and then act on feedback.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
1.0

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