Pros: Remote flexibility High quality talent

Cons: Unclear expectations. No vision from leadership.

Pros: My favorite part of working at Zapier so far is the people. Everyone I've worked with has been kind, low-ego, a strong communicator, and aligned with the values that Zapier stands for. I came from startups where onboarding was non-existent. Onboarding here has been extremely thorough, and I feel as though I've been set up for success. I appreciate how much attention to detail my manager has already put into understanding my personal and professional goals and helping me reach them. I love the autonomy and flexibility here as well.

Cons: Zapier relies a lot on written comms for information sharing, but processes change and docs can quickly fall out of date. A lot of communication happens in Slack, and it's easy to miss things.

Pros: - Good pay. - Interesting engineering problems to tackle.

Cons: Shift from supportive management to a micromanagement approach focused on fear of poor performance reviews. Engineers are treated like children, with constant monitoring of their work to ensure they are meeting expectations. Performance is now measured by arbitrary metrics like Merge Request numbers, commit counts, and comments, rather than actual contributions. Employees are afraid to speak up for fear of being fired, with an apparent goal to have a certain percentage of performance-related attritions. Surveys are being selectively shared, with management only disclosing portions that align with their perspective. The shift to impact reviews discourages teamwork and forces only doing "impactful" work, leading to tech debt, hacks, and quick fixes that make systems unmaintainable. Upper management imposes rigid “talent practices” without considering employee input, creating a toxic environment. ICs are held to strict accountability standards, while upper management isn't.