Pros: Very inclusive and collaborative culture. Real focus on innovation and customer experience. Excellent work-life balance. Skilled and motivated technical teams.

Cons: Onboarding training is too sales-oriented, which can be disengaging for technical profiles. Some internal content lacks technical depth for more advanced roles.

Pros: Working at Zendesk has been an absolute dream. It’s truly the best company I’ve ever worked for and probably one of the best places anyone could work. The people here are incredible—collaborative, supportive, and genuinely kind. The benefits are top-notch, and the salaries are highly competitive, making it easy to feel valued and appreciated. There are plenty of opportunities for personal and professional growth. The challenges we tackle are exciting and fulfilling, with lots of room to innovate and make an impact. Zendesk is a place where hard work is recognized and rewarded. If you’re looking for a company that values its employees, fosters a positive culture, and offers endless growth opportunities, look no further. Zendesk is as good as it gets!

Cons: With Zendesk growing and evolving quickly, things can sometimes feel a bit fast-paced or overwhelming. It might take some time for new employees to get up to speed.

Pros: Setting up an entity in Pune, a good company.

Cons: Dependency among global team members is dominant.