I was referred by an employee in Dec 2020. I had an initial discussion with the HR about the role, my previous experience, and expected compensation. Even though the salary range was lower, I made it clear I was very much interested due to other benefits like stock options and health coverage. The HR said she would get back to me after speaking with the hiring manager, but I did not hear back from her for a week. Upon sending an email asking for an update, I received a standard automated email stating I had not been considered for the position, with no feedback at all, which was very unprofessional.

In Feb 2021, I was again referred to a similar role, and a discussion was set up with the same HR. During the discussion, the HR realized she had spoken to me earlier and said I could not be considered for another role for 6 months.

When I asked why, as no interviews had happened earlier that assessed my skills, she rudely conveyed that my last conversation with her was an interview as far as she was concerned. Her body language and tone of voice were rude and unprofessional and not expected of someone representing Zendesk.

Did you not consider the initial HR discussion an interview?