Pros: Collaborative work environment: The company fosters a friendly and supportive environment, which makes it easier to exchange ideas across teams. This helps in presales, project development, and constant innovation. Growth opportunities: The company invests in professional development by offering training and clear career paths. I feel there is plenty of room for growth within the organization. Flexibility: The flexibility in hours and remote work is great for balancing professional and personal life. The company truly adapts to the needs of its employees. Strong organizational culture: The culture is inclusive and values employee well-being, with actions to maintain a good work environment and promote diversity.

Cons: Workload during peak demand: Although the company provides good support structures, during high-demand periods, the workload can increase significantly. However, this is understandable in a dynamic environment. Internal processes could be improved: Some internal processes are a bit bureaucratic and could be more streamlined. Sometimes, communication between departments could be more efficient.

Pros: Fair compensation plan. Excellent team working. Excellent product and service quality; customers normally love Zendesk. Good management commitment and support.

Cons: I would not rate as a con, but since it is a hyper-growing company, it is hard to keep updated all the time. Things move extremely fast here (I kind of like it :)).

Pros: Globally recognized brand, known in all sectors of technology companies.

Cons: Due to the size of the company, it is difficult to be recognized.