It used to be great. Offshoring and product vision lack leadership
It used to be great. Offshoring and product vision lack leadership
There are still some talented and amazing people working in the company. There are also some managers who care about people still around.
Zendesk is now moving to use offshoring instead of growing people and teams. The product vision lacks leadership; it only focuses on AI while still having many half-baked products. There is a lack of decisiveness to either polish or end-of-life the products. No more backfilling to hire in high-cost locations means there is almost no growth.
Please have clear and decisive leadership on product. You have a lot of products that are half-baked. Please either allocate resources to polish them or make a decision to end-of-life the product.
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Zendesk Interview Experiences
Engineering Manager
1) Spoke with the Recruiter - Perfect 1.1) Email exchange with another recruiter - pretty smooth 2) Had an interview with the Director of Engineering - Also was great. 3) Interview with the team - had a good time speaking with them. But at the end -
Engineering Manager
Lots of interviews, very nice panel overall. Very nice to talk to, and they explain what they expect in the role, etc. Total of 6 interviews, including the intro. Interviews can range from 45 minutes to 1 hour or 1.5 hours. Overall, a good experien
Engineering Manager
Friendly, efficient, professional. Started with a 30-minute screen, then a technical screen. Followed up with an on-site interview with four more people. The last step was a short one-to-one on a different date.
Engineering Manager
Belgrade, Central Serbia, SerbiaJanuary 1, 20241) Spoke with the Recruiter - Perfect 1.1) Email exchange with another recruiter - pretty smooth 2) Had an interview with the Director of Engineering - Also was great. 3) Interview with the team - had a good time speaking with them. But at the end -
Engineering Manager
Singapore, SingaporeSeptember 1, 2021Lots of interviews, very nice panel overall. Very nice to talk to, and they explain what they expect in the role, etc. Total of 6 interviews, including the intro. Interviews can range from 45 minutes to 1 hour or 1.5 hours. Overall, a good experien
Engineering Manager
IrelandSeptember 1, 2017Friendly, efficient, professional. Started with a 30-minute screen, then a technical screen. Followed up with an on-site interview with four more people. The last step was a short one-to-one on a different date.
