Zendesk

Competitive compensation and benefits aligned with market standards.

Good work-life balance.

Additional perks such as an on-call support allowance.

Compensation can be misleading — initially attractive, but not sustainable if the company finds a cheaper replacement.

Lack of transparency from management; responses are often diplomatic rather than direct.

Senior management appears profit-driven at the expense of employee welfare — on-call benefits were removed while work expectations increased.

Despite consistently strong performance over more than two years, I was pressured to resign without a clear explanation.

My reporting manager began to harass me, calling at odd hours and scolding without cause for over three months.

The manager withheld my on-call benefits while I continued performing those duties; when I raised the issue, the explanation was vague and evasive.

Unfortunately, this treatment seems to be ongoing for other teams as well in the company.