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Lost its way

Senior Software Engineer
Current Employee
Has worked at Zendesk for 6 years
August 9, 2021
Melbourne, Victoria
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Job security, remote working opportunities. The people are awesome, but you don't really get to see them anymore.

Cons

Zendesk has lost its way, big time. Gone are the days of the awesome, fun tech company where we were actually doing great work. Now it's just a slow-moving machine full of people with big titles that don't do too much. It's still an American company, and they don't care about the offices outside of the USA.

Advice to Management

If you say that you want people to come approach you for feedback, listen to what they have to say. The internal surveys are embarrassing and not accurate to how people feel.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
2.0
Compensation and Benefits
3.0
Senior Management
2.0

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