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Was a terrific place to work, now it's average at best

Senior Software Engineer
Current Employee
Has worked at Zendesk for 4 years
November 3, 2019
Melbourne, Victoria
3.0
RecommendsNeutral OutlookDoesn't Approve of CEO
Pros

Nice-looking office. Wonderful co-workers. Interesting enough work if you land in the right team. You can make what you want of it. Work hard and you'll receive recognition, or you could coast and still get promoted eventually.

Cons
  • Experience totally relies on your direct manager; a large percentage of whom are not fully equipped for the job in the Melbourne Office.

  • They're just like any other company out to make lots and lots of money. They're willing to set aggressive deadlines and perform "conference driven development" to meet the market's expectations.

  • Beholden to six-monthly promotion cycles (the one in the middle of the year sees far fewer people get promoted). If you are out-performing your job title, don't expect to receive compensation for the extra work until the end of the year.

Advice to Management

Spend more time organizing company efforts. This doesn't mean creating goals every half of the year that people forget about or can't update.

Fix the quarterly planning process.

Upper management, and even some of middle management, are out of touch with what it's like to work as a software engineer here.

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